Airtel — Prepaid billing reducing to zero without service

Rajanish Jadhav

from Gurgaon, Haryana

Address:	Thane, Maharashtra, 421503
Website:	www.airtel.in

I am in outstation & i am continuously recharging phone with talk time. But after every recharge within few hours balance is reducing to zero. My prepaid mobile no is [protected]. The reason given by customer care is switching on data connection without data balance. I have recharged my phone with Rs 164/ & amt recovered for switching on data network is only 49/-. Hence i request to refund Rs 115/- to my account.Due to this problem i am not able to remain in touch with my family.

Was this information helpful?

No (0)

Yes (0)

Airtel customer support has been notified about the posted complaint.

Related Airtel reviews

View all 54499 Airtel Reviews

Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Jadhav,

This is with reference to your post dated 2 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd