Airtel — Prepaid data - no data for 15 days

Address:

Apellate authority AP and Telangana Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016

Cell no. [protected]

Recharge on 16.9.21

First complaint - 18.9.21...
repeatedly

Compl to Appellate authority -;9.10.21 -. But no acknowledgement or restitution

Repeat to appellate authority - 17.10.21

Requested and gave 3 choices:

The net has come-on on 1.10.21 at about 8:15 am, 15 days after the renewal. I seem to have paid unnecessarily for the data from 16.9.21 to 1.10.21 – a good 15 days after the renewal. It has been a painful experience (you must be aware of how connected the world is). In this case, I need to request you to:

1.

Refund the balance for the 15 days – this works out to Rs.106.80 (@Rs.7.12/day*15 days) - in case Airtel is unable, to…

or

2.

Extend the validity by 15 days - in case Airtel is unable, to…

or

3.

Give 15 coupons with data of 1.5 GB each (NOT A SINGLE COUPON FOR 22.5 GB) to be used whenever required with a validity of TWO years.