[Resolved] Airtel — Prepaid data recharge

dharil

from Mumbai, Maharashtra

Address:	313001
Website:	www.airtel.in

My airtel prepaid number is [protected].

I recharge the number with rs 895 to avial offer of 4GB 3G/4G data + unlimited 3G data. But i got 4GB 3G/4G data and 4 GB 4G data. I got two option while rechare: First is of special offer and another is for regular recharge both is of 895 Rs. I select oftion for regular and while process the site confirm me that i got 4GB 3G/4G data + unlimited 3G data.Then why i got other. Please revert my recharge or do correct recharge o[censored]nlimited 3G.Otherwise i need to go consumer court.

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Sep 3, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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