Airtel — Prepaid full talk balance added to 3g balance

Address:	560013
Website:	airtel

I had a full talk time balance of Rs.865-/- approximately. I recharged 3g separately for a sum of Rs.360/- and the 3g is valid upto 26.11.15. Airtel has added my full talk time to 3g package and it is showing as the entire amount is converted to 3g pack and it will expire on 26.11.15. How they can add my full talk time balance to 3g package? I lodged a complaint on airtel complaint forum and they have not bothered to reply to my complaint till date.