[Resolved] Airtel — Prepaid international roaming not activated

Kathiresan Lakshmanan

Address:

600087

My airtel prepaid phone no. +91-[protected].I paid a sum of rs.998 for international roaming facility in usa. But it has not yet been activated inspite of my seeral attempts. Either the phone should be activated for international roaming immediately or the amount paid by me should be refunded to me.

Kathiresan lakshmanan

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Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 March 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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