Airtel — prepaid mobile number [protected] not active since 3 days

Address:

Visakhapatnam, Andhra Pradesh

Very good afternoon.

I am airtel mobile postpaid customer. Recently, i have submitted a request to change from post paid to pre paid at air tel store, dwarakanagar..

It is more than 3 days lapsed, till now my airtel prepaid mobile number is not activated. No response from your customer care (59059) and airtel store at diamond park visakhapatnam. The people of customer care telling that there is technical problem, so please visit air tel store. Air tel store people they are telling, the customer care (59059) have to solve the problem. Then who will solve my problem.

Very very very very very poor and bad service from air tel. I have never expected this type of treatment to a valued customer. My family members and relatives all are using air tel only.

As there is a lot of competition in telecom industry, i can immediately change my number to any other network. But this will not serve the purpose. As a valued customer, just i want to express my experience with your field staff who are incompetent to solve the small problem since 3 days.

Thanking you sir