[Resolved] Airtel — Prepaid mobile recharge | |||
I am using connection no [protected].on 28.03.2016 I applied for recharge amounting RS208.00 The amount was paid through net banking Tr ID[protected]. The recharge was not done till this time. An email was also posted to saying "' Sorry! Your transaction failed due to some technical error. Please complete your transaction now.Mobile Number (+91) Recharge Amount Rs208 [protected]' Under the circumstances, amount debited to my account must have been restored to me but this has not been done so far. I request that this amount together with app. Rs11.00 be restored immediately. Was this information helpful? | |||
Aug 31, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 06 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 06 April 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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