[Resolved] Airtel — Prepaid mobile recharge credit exhaust without any known reasons | |||
I have made a recharge of Rs.200/- on[protected]. I may have made one or two local calls for very small duration. To day when I tried to call someone I am told that there is no sufficient credit to materialise the call. I have faced the problem earlier also. In this connection I would like to know why the credit exhaust when I am not using it. In this connection I would request the appropriate authority to check my account and let me know why I am loosing so much amount and on what account the credit is used. I am sure Airtel is equipped to enlighten me on this by checking my account. S. Sasikumar, Ashadam, Padinjarenada, Kumaranallur, Kottayam 686016. Email- [protected]@yahoo.com - Mobile Phone No. [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Ashadam,
This is with reference to your post dated 12 November 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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This is with reference to your post dated 12 November 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 12 November 2014.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd