[Resolved]  Airtel Prepaid Mobile Recharge — money debited but recharge not processed

i m having prepaid airtel mobile no [protected], i had made online recharge transaction of rs 105 in which the money was debited from my bank account but the recharge was not sucessful, the transaction ID 824596 on 23/01/2015, but still the amount is not credited back in my account.
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Jan 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2015
Airtel Customer Care's response
Dear Raju,

This is with reference to your post dated 16 Feb. 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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