[Resolved] Airtel — Prepaid not completely activated | |
Hi, I have migrated my airtel postpaid number to prepaid two days back. Sim got activated, but am not able to check special offers or balance, and not any USSD code runs in my mobile number. I am not able to recharge my number online as well. Though i called customer care several times and also mailed them, i am not getting any proper response. How can i use it without recharging? Please don't waste customer's time. Resolve it soon. Was this information helpful? | |
Mar 29, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 23 February 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 February 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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