Airtel — Prepaid number blocked all of a sudden without any information!!!!

write2moumitadas

from Bengaluru, Karnataka

Address:

New Delhi, Delhi

Hi, My prepaid number of Delhi, [protected] has all of a sudden been blocked while I am in hyderabad on roaming. No prior information was given to me before blocking. Also since past 5 days I have been trying to ask the customer care people, but they are completely clueless about the issue. Rather they are asking me to come to delhi and submit written request in delhi for enquiring why my number has been blocked!!! How the hell am I supposed to leave all my work in hyderabad and go back to delhi, just to know why my number has been blocked!!! Please help me if you can.. Regards, Moumita. [protected]@gmail.com

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Das,

This is with reference to your post dated 21 July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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