[Resolved] Airtel — Prepaid Number Closed within 2 months not in Use | |||
I had this number [protected] since 2004 and recently on September 5th 2016 i went abroad for a short period (September 5th 2016 till November 5th 2016) and after returning i found that my sim showed as invalid and when approached local airtel office they said the number has been cancelled, i need the same number i was using it for past 10yrs, Before taking the step of cancellation Airtel should have informed the same on my alternate number Was this information helpful? | |||
Feb 7, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 1 January 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 05, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 January 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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