[Resolved] Airtel — Prepaid number has been sold multiple times | |||||
Hi There, Myself, Bharat Kheterpal, purchased a prepaid Airtel plan 20 days ago from Faridabad. Suddenly got the following messages and my service has been disconnected; "Prepaid to postpaid conversion of your airtel mobile number [protected] has been initiated. Your address verification will happen within 72 hrs." On my investigation, it was found that the local Faridabad Airtel has sold the same number to multiple customers. All my balance money has lost and I am helpless now. I wish to bring your kind attention and I do hope you will take necessary steps to avoid recurrence of such things. My alternate number is [protected]. Thank you, Bharat Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 8 January 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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