Airtel — Prepaid number not getting converted into postpaid

hfj

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

Highly disappointing service! firstly I called them more then ten times for document collection... finally they collected documents on 8th Sep and today it is 14th, still my number has not been converted into postpaid... i keep on calling customer care numbers and even to there representative who collected my docs and security amount, all what they say is madam have patience.. ho jayega... sorry but I do not have any patience now... all my services like internet pack and roaming pack has expired 10 days ago and I am not getting them recharged because I dont know when my number may become postapid... my number is [protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your post dated 13th September 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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