[Resolved] Airtel — prepaid recharge failed but amount deducted from bank | |
I made a recharge of Rs. 333 using My Airtel App for a BSNL number [protected] on 30/08/2018. The amount was deducted from my wallet but recharge never received. On 31/08/2018, on checking my transaction history I saw the payment was made to Euronet Services Ltd. which I never initiated. Please refund the amount to my wallet since it is a fraud to transfer money from my account to a company not authorized by me. My Airtel number for the Airtel Wallet is [protected] Transaction Id is [protected] Was this information helpful? | |
Sep 2, 2018 Complaint marked as Resolved Amount refunded by Airtel. I could not contact them. They never intimated about accepting my complaint also. But it was regressed. Airtel customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
I recharged 399 through Airtel app on 1/8/2019 my mobile number is [protected]. Status stated that money will be returned to source.. still not received kindly return the amount.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information