Airtel — prepaid recharge money was stolen from my account

Address:

Patna, Bihar, 801503

I have recharged on 2/6/18 amount of 239. And next morning when iam making call. The balance of my account is showing 0.0. Where did my money go? When i called customer support they said this complaint will be taken by prepaid customer support of bihar. On calling bihar customer support there is no one to take initiative for the complaint. It shows that airtel just launches product and there is no single person to answer it. Airtel bihar has no one to settle the issues. Airtel just spend money on making advertisements and not satisfying customer. It is a company with fake ideas and protocols. It's main aim is to grab money from
. They say fake slogan that says happy customers.