Airtel Prepaid SIM — Excess Billing not related to the billplan

Address:	Hyderabad, Andhra Pradesh
Website:	www.airtel.in

Greetings, Name: Naveen Kumar Purra Mobile No: [protected] [protected][protected] I have raised a request in the month of Jun-15 to change my bill plan from @399 to @199 plan. But it did not happen after multiple reminders. I kept getting bills with the 399 plan instead of a revised bill. I have make several calls and emails but my grievance is not sorted yet till date. I had even approached the Nodal officer, for which they were waiving some partial amount from the bill and asking me to pay. They have now stopped my outgoing call services on my mobile. I am using the same no. for 10 years. I am looking for a revised bill effective from Jul-15 @199 bill plan instead of the current bill which is generated @399. As per my calculation the bill should be generated with 199 plan effect from Jun-19 which will come to 600/- + taxes. if this is done i am read to pay my bill immediately. Regards Naveen Kumar [protected] / [protected]