[Resolved] Airtel — Prepaid Webportal of AirTel generates errors | |||
Dear Sir, The prepaid web portal log in and top up is ok. But when ever I try the TRANSACTION DETAILS, I get the error. I have sent 2 emails to airtel.[protected]@in.airtel.com No reply yet. Following is the error. Pls fix it. ************************************************************** Server Error Access Manager WebSEAL could not complete your request due to an unexpected error. Diagnostic Information Method: GET URL: /prepaidaccount/PSC_Web/RechargeHistoryAction.action?msisdn=B2D8385BD5414DC4ADB6...⇄ Error Code: 0x38cf04d3 Error Text: DPWWA1235E Could not read the response status line sent by a third-party server. Possible causes: non-spec HTTP headers, connection timeout, no data returned. This is not a problem with the WebSEAL server. Solution Provide your System Administrator with the above information to assist in troubleshooting the problem. [BACK BUTTON] Was this information helpful? | |||
Jan 15, 2017 Complaint marked as Resolved Verified Support Dec 17, 2013 Airtel Customer Care's response Namaste Pradeep, This is with reference to your post dated 17 December 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@in.airtel.com Regards, Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com
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Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33