Airtel — problem with bill payment online

Address:Thane, Maharashtra, 421201
Website:Airtel site

I mention with deep regret that Airtel mobile bills are not accepted on their site through credit card. While paying online payment through credit card the site block the payment & always force us to make the payment through either Airtel wallet or through net banking. Due to this I missed my monthly payment & even today the same problem is occurring while payment.
I even tried to port from Airtel, the company rejected my request on the payment outstanding grounds. I would like to present fact that I received SMS on 4.30pm & SMS received rejected by Airtel on 5.05pm. I was suggested to pay the bill once it is generated. As there was only 1-2 days left for billing cycle to complete I thought of paying the amount in full so there should not to be any less payment against the bill.
I just want to make sure that company should respect the subscriber & to allow them to make payment as per their convenience mode.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54476
    Pending
    0
    Resolved
    21956
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information