Airtel — Problem with porting to airtel number

Address:

Kanpur, Uttar Pradesh

I have applied for porting of Airtel prepaid number [protected] from Bangalore, Karnataka to Uttar Pradesh, Kanpur for which I received a message on9-July-2015 saying that ”Your Request for porting [protected] to Airtel has been Received “ On 14-July-22015 I have received a message from Airtel stating” Porting Request validated and accepted. Porting time[protected]:09:00” Then on 15-July-2015 my Bangalore Airtel prepaid number was switched off and the new sim card which I received from the Airtel for UP start working but all calls were auto directing to the verification section stating that as per Government norms verification of number is mandatory From 15-july onwards I have told by your customer care executive that my details are not yet updated I am not able to use Air tel sim card in UP. I have made at least 40 calls but I am getting the same answer again and again. When I visited your Airtel center at Lal Bangala Kanpur they said that the papers with full details have been submitted on time that is why the porting request is accepted I am getting suffocated and irritated by using your connection Please resolve my problem for this I am also raising a complaint with Public Grievance portal of Governm3ent of India and Telicom Regulatory Authority of India. I am recording the customer care calls and will approach Consumer if the issue is not resolved with one day Is this a way to treat your customers?