[Resolved]  Airtel — Problems with incoming calls

Address:Pune, Maharashtra, 411046

Hi;

i recently ported-in my number [protected] to Airtel Maharashtra from Jio Chennai.

After porting i am facing an issue with incoming calls from my donor operator .i.e Jio, whoever calls me from Jio network gets a message of 'This is an invalid number' .

I thing my number is not updated with proper routing details by either donor or receiver operator.

Regards,
Ajinkya Pujari
[protected]
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Aug 28, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 4 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 15, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 4 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

The issue is still not resolved, there is some technical glitch from either Jio's end or Airtel's end.

But thanks anyways for the prompt action taken by airtel nodal authority.

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