Airtel — Promoting Adult stuff | |||
Dear Team, I have switched to AIRTEL for better services last month however in the one month only you have shown your best !!! I have called your CC at 121 however they were not able to resolve my grievance. Today morning erroneously a cheap ( MODEL VIDEO CLUB_30 ) service has been activate, i request you to :- 1) STOP this services. 2) Refund my deduction. I received a SMS " Thanks for choosing MODEL Video CLUB_30 on your airltel mobile . You have been charged Rs 99 for 30 days . A/c balance : Rs89.07 at 10.10. MOREOVER next SMS " Service will be renewed after validity expiry. ( data charges apply) Why cant you confirm before deducting amount from our balance ? You are directly deducted amount without confirming customer ? Why i'm getting pop up on my phone for such services which i have never asked for? Website "http://bit.iy/10MLqTY" is for adult i think ? psl revert, i want to take this further to your management or regulator. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
My phone number is [protected]
Dear Customer,
This is with reference to your post dated 09 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 09 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
My phone number is [protected]
Again the same issue money deducted from my main balance !!
I have received the Defile message from (AM-AIRSEP, AT_AIRINF, AMDGLIVE) you services and around Rs 160/- deducted. All these defile message speaks about NEXGTV & LOVESUTRA moreover it will renewed after expire!!
1) STOP this services asap & refund my deduction.
contact details : [protected]
I have received the Defile message from (AM-AIRSEP, AT_AIRINF, AMDGLIVE) you services and around Rs 160/- deducted. All these defile message speaks about NEXGTV & LOVESUTRA moreover it will renewed after expire!!
1) STOP this services asap & refund my deduction.
contact details : [protected]
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This is with reference to your post dated 9th September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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