[Resolved] Airtel — provide me wrong internet pack

raika.jagdish

from Sadri, Rajasthan

Address:

Ajmer, Rajasthan

i purchase today 2G recharge of 149/- for 30 days from airtel online mobile recharge site. There info is given as 2G recharge unlimited benefit.but they provide me recharge of 145/- and benefit is given to me is 750 MB for 28 days.When i complain through customer care but they are telling me that there is processed recharge of 145/-.After recharge i received a message from Airtel of 149 and balance deducted from my SBBJ net banking is also 149.No one is listening me.please solve this problem. i have also screen shots of the website n also the link of the Site.

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Aug 7, 2021

Complaint marked as Resolved

Mar 04, 2014

Updated by raika.jagdish Mob.-[protected]
alternate Mob.-[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Jagdish,

This is with reference to your post dated 04 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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