[Resolved] Airtel — providing extra services like sports, hot figures etc. without any request | |||
On 24.07.2017 at 2.40am sports video pack has been activated on my mobile number [protected] with out any request and debited rs.90 from my prepaid amount balance. On 22nd also some other service was activated and debited rs.35 to my accounts. This is causing loss and irritation. Please ensure that such thing not happen again. As a strong promoter of airtel, i feel hurt for this. Yours Ivreddy. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Airtel Customer Care's response Dear Mr. Reddy, This is with reference to your post, dated 24 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 24 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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