Airtel Punjab — Charges deducted for services not opted

Address:

160018

This is in reference to your mail regarding the non refunding of the charges deducted for activating Supermodel club In this matter I wish to point out that Rs.99.00 is not a huge amount but this shows the credibility of Airtel people who are now wishing to increase their profit by leving services which are being not opted and confirmed by the customer. Sir, for the last many moths services like Tiny Tv AND Supermodel CLUB has been activated by you numerous times and everytime a complaint has been sent to the Service centre and a mail has also been sent to you at [protected]@in.airtel.com to permanently deactivate all services from my number Every time you had refunded the levied unjustified charges only after I had mailed to you, but you have not taken any step so that the services ae permanently stopped and the harassment towards writing to you again and again is avoided. Two days ago the same Supermodel Club services were activated and the deactivated and the deducted amount refunded . From the mail sent to you will see that a request to permanently deactivate the service was requested but you took no action towards it and again activated this service. Now you are justifying the unjust charges levied by you and are not refunding the same. How can you justify the charges for the service that has not been opted by me and deactivated many times in the last few months? It is a mystery that every time you had refunded the amount agreeing that the services of TINYTV and Supermodel club were unjustified.Sir it may be noted here that I will opt for the portability of my all Airtel numbers and also go to the suitable court of Law to recover my dues and also ask the court to give me any other relief as per the law. Thanking You Sanjeev Sharma [protected]