[Resolved] Airtel — Purchase Downloading from airtel without my knowledge & SMS sending in the number of 54999818 | |||
I have regular problem from the last 2 month that in my number its sending SMS in the number of 54999818 and downloading. For SMS its deducting 3 rupees/SMS and for downloading 10Rupees/SMS.Iam complaining Daily 2 to three times but it repeating the same.This all happening without my knowledge.From the Airtel customer care iam not getting correct solution.Kindly help me to solve the above problem. Airtel number [protected] Was this information helpful? | |||
Complaint marked as Resolved
If calling the customer care there after they returning the downloading amount of 10 rupees in my mobile number 8978878051 whatever the downloaded but the SMS amount is not returning to me.Every time Iam asking to stop everything.I sent sms to Stop the above problem & also i applied DO Not disturb option that also not working.In my number there is no any service activated. Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
very bad responce from airtel customer care about 54999818 sms deduction daily 3 rs there is no status about which service is that...even i checked my mobile and reset but no use daily same time money will deduct...this is all airtel company doing such cheap tricks playing...y u guys doing like this do one thing beg ur self on roads...already spoiled half of the reputation balnce 25 percent for this issue is enough to close completely pls dont treat as small issue this will spread big issue in social media...
[protected] if this problem repeated again...from 2 mrw i will proceed this as major issue.
from
sagarjosh
[protected] if this problem repeated again...from 2 mrw i will proceed this as major issue.
from
sagarjosh
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 18 May. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33