Airtel — Re Issued Sim Activation

Address:

Surathkal, Mangalore

I am very very sad to tell that I am facing bad Service from your team.

On 03/09/2021 at Evening my Airtel sim was suddenly got disconnected (No Sim Detection)
For resolve this issue I had visited the Nearest Airtel Service Center (Located at Surathkal, Mangalore).
& they issued a New Sim for the same number @ 12.45Pm. (04/09/2021)

As per their instructions Sim will activated within 4 Hours, but sim was not activated,
At 8Pm I contacted your Customer Service person, he suggested to Remove the Sim and wait to 11Pm, then Re - Insert

But the issue continuous, I fed up and removed the sim till today morning 9Am,

Today also No result,
Again I connected your team, one of your person told me Don't insert the Sim, Within 1min. I will do the Activation from our side and I will take the feedback also,

Waited for 30min. No feedback call neither Activated,

My job continued to contact you,

At 10. To 10.15 I connected with Your person
She is suggesting me to visit the Airtel Service Center again for the issue..

Now tell me from yesterday onwards you peoples are wasting my time,
If your answer is same (To visit Service center again)
Why from yesterday onwards you peoples are playing with me..??

I have Important Online transactions through this Sim Number,
Otherwise I have to pay the penalty,

For the mistakes of you, why I have to suffer,

Yesterday also I had paid 50Rs for Re issuing the Sim,

And the service center is 10K.M far from my House.

Who will pay for this..??

I am using This Airtel Sim From 16Years, and my family members Sim also Airtel,
I never had bad experience Or bad Service from your side.

But this time I fed up,

From yesterday onwards all my jobs were pending because of you.

Name: Achal.P
Mob: [protected]
Place: Katipalla, Surathkal
Mangalore -575030