Airtel Reatilar — Airtel-Post paid-charging 200 Rs extra every month on 3g data usage.(showing 90 mb extra,per kb charged)

Address:Hyderabad, Andhra Pradesh
Website:Aitel.in

Data usage showing more at the end of bill date and charging more amount(per kb) like every month extra 200 Rs. I observed for one month(September-2015 ) and used 810.01 mb of 3g used for 20 days(not used 10 days, deleted apn too) and noted/received SMS about data usage but when i see bill i am shocked. showing more data used (around 900mb) and applied charges 10p/3kb. So, Finally 200 Rs extra on every month bill.I brought airtel to know this, but no response.
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Dear Mr. Ram,
This is with reference to your post dated 22 September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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My mobile no:[protected] and Relationship no:[protected], bill no:[protected].
I have attached sms screenshot which was received by airtel on sep-09.

Dear Mr. Ram,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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