[Resolved] Airtel Reatilar — Not refunding my money | |||
I have applied for Airtel broadband for a month back.They collected the document and money within few hours.After that no one contacted me for the installation.I have called them back several times they told the same thing every time that they are raising a complain and the installation will happen in 3 days.but nothing like that happened ever.After two weeks they informed that installation cannot take place in my area.So i have raised request for refund my money.Till then its two weeks they have not refunded my money which they were supposed to refund in two working days. Another point is they had my address details when i have raised the request but knowing that they cannot install in my area, they still took my money.this is simply a fraud case. i have attached the payment details proof. The person who collected my money his phone number is [protected]. He never picked up my call after collecting the money. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Ms. Mitra,
This is with reference to your post dated 07 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 07 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 7th September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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