[Resolved] Airtel — Receipt of phone calls & messages for payment of dues of a mobile phone number not belonging to me

Dr GL Reddy

from Ongole, Andhra Pradesh

Website:

www,airtel.in

I have an airtel mobile number [protected]. On this number, airtel is telephoning and sending messages to make payment of dues of mobile no.[protected] which number I never had and does not belong to me. Inspite of complaining to the customer care of airtel (complaint ref no.OT[protected] no action has been taken by airtel to rectify its mistake and continues to send the msg for payment of the phone which I do not own. Though a message has been received on my e-mail that the issue will be resolved in 2 hrs no action has been taken. Such harassment should be stopped.

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Nov 28, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 27 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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