Dear Team,
I received a sms from airtel that "transfer an amount of rs 1000 or more and
get free std calls @ 0.30/minute on your mobile" on my mobile no. [protected]
And this also mentioned on www.airtelmoney.in
I transferred the money from my mobile 3 or for time from last two month's but
the benefits did not get till yet. I have used my calls more than rs. 330 @
1.5/minutes, it was more than 220 calls.
As per revers calculation the amount of my 220 calls should be rs. 66 (as per
std tariff @ 0.30/ minutes) but airtel charged rs.330
I request to you please check thoroughly of my all transactions of my airtel
money account and airtel mobile account and refund my rs 264 and activate these
benefits for future as I again transfered rs 4000 from my airtel money account
which I was supposed to get
Regards
Sartaj Ahmed
[protected] Was this information helpful? |
This is with reference to your post dated 06 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33