[Resolved] Airtel — received wrong validity period after the recharge | |||
I'm Ganesh working Delhi /NCR. I recharged Rs. 399 for my prepaid number by using my Airtel app where it is shown Rs. 399 Unltd Std&Local 70days &1GB data for day for 70 days. After the recharge I received a sms with less validity period 28days instead of 70 days. Here I attached the screen shot of airtel app recharge amount where it is shown the plan as I mentioned the plan. detail above. Please do needful. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 18, 2017 Airtel Customer Care's response Dear Ganesh, This is with reference to your post, dated 16 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 16 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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