[Resolved] Airtel — Recharge 349 on [protected]

Routray Saswat

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400005
Website:	Airtel

I have made a recharge through my myairtel app after porting of RS 349/ after an SMS came to me o[censored]nlimited calls and 1 GB data/day for 28 days. To my surprise the it has gave me only 1 GB data for the whole 28 days. When I call customer care they made a blunderous statement of it changes for every day and every number and she can not help and she cut the phone.

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Aug 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 07 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 7 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd