[Resolved] Airtel — Recharge amount credited to some mystery dedicated account | |||||
I did a full talktime recharge of rs 226 and i got 0 talktime balance. Customer care executive told me the entire balance credited to some dedicated account about which i am completely unaware. Nowhere it was mentioned that recharge will not give you talk time and give you balance which you cannot use. Hats off! For these unique ideas. Searched about it and found complaints similar to this. I think in this cut throat competition these bogus idea will only make you loose customers. Airtel provides great network connectivity and quality.. But still such things upsets customers. Anyway rs 266 is very meagre amount but still i thought of sharing my experience. Was this information helpful? | |||||
Jan 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 15, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 15 December 2016. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Dec 20, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 15 December 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 1 Comment | |||||
Comments
This is 4 time network issue . this is verry bad service, i will consumer reqvest pleese .[protected] rupesh kasotiya
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