[Resolved]  Airtel — Recharge amount not credited in call top-up a/c wrongly send in net a/c reg.

I have recharges the amt. Of rs.125 & 185 for the top-up but the same amt. Credited in net a/c, i dont have the net facility in my mobile, i am regularly making the top-up for call purpose. I already talk to costumer care & as well as appellte. [protected]@in. Airtel.Com on dated 10.06.2016 & 21.06.2016, but both are not agree to transfer the same amt.In call purpose, how the net account is credited with out the customer knowledge, customer making the top-up for call purpose.
Please help me.

Durga pundalikrao gaikwad
[protected] &

For contact. Mo. No. [protected]
Was this information helpful?
No (0)
Yes (0)
Dec 7, 2019
Complaint marked as Resolved 
The Company not taken any type of action or phone communication till date to me.
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 10 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Aug 24, 2016
Updated by pilaji vithobaji somkuwar
The Airtel Co. Not mentioning on tariff chart, the Amt. of rs.125 & 185 is a internet top-up only, due to that case so many people are making on the basic of tariff chat by sowing the Co. and happens like this, . That means Co. cheating the people. The poor people can not do the anything of the Airtel Co. Consumer wants top-up of call charges not for internet. The same happens like me I wants to top-up of call purpose. I request Consumer care of Airte & appellate but not sole the problems or not concert in call top-up in my mobile, I am suffering the net loss of Rs.125& Rs.185 due to not having the internet facility of my mobile No. [protected] which made the top-up. Please stop the cheating of the Co. & do the needful action. With Regards, Smt. Durga P Gaikwad. C/o P.V.Somkuwar, [protected]
Complaint comments 

Comments

Sir, I request you to provide me last three month call details of my Airtel mobile no [protected] to my e mail add [protected]@rediffmail.com thanking you Pratul Patowary
I am using Airtel Prepaid number, Could please provide me list of incoming and out going call details for last 3 months (May to July 2016). I need the list for my visa interview (for phone correspondence).

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information