[Resolved] Airtel — Recharge benefit not given | |||
Dear sir/ madam i had recharged my airtel prepaid number [protected] on 25th april 2017 with rs 648 trans id[protected] with offer just for you shown in my airtel app. The offer was enjoy unlimited calls and data 1.5gb/day.Val-56 days. But after recharge only calls benefit has been provided no net benefit is being provided by airtel . On contacting airtel customer care via email ref no cbnrd[protected] they informed me recharge benefit was 2gb one time data only. This is completely misleading and cheating by airtel. I have attached screen shot of message received and it is clearly mention there about benefits after recharging rs 648. Requesting you to take action against my grievances . Was this information helpful? | |||
Jul 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Airtel Customer Care's response Dear Mr. Jalab, This is with reference to your post dated 29 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 2 Comments | |||
Comments
An amount of rs.249/- is paid to airtel through sbh netbanking for prepaid talktime topup for mobile no: [protected]. The taltime is not credited.
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