Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Airtel — recharge benefit not received

I have done recharge of Rs 998/- from Airtel app as i had a previous coupon in the app of Rs 50/- hence after applied i had paid amount of Rs 948/- which was deducted from my wallet, even i got conformation SMS of the same (TransID #[protected] and[protected] but till now neither the validity is extended nor the outgoing is activated . After calling to Customer Care they only give me assurance but did not solve the problem, i received a mail stating that my problem would be solved by 28-Jan-19 by 10: 55 am but till now it not solved yet its 29-jan-19 .Complain # as per email i received is CRDNU[protected], its 5 days i cannot make any call, kindly look in the matter
recharge benefit not received
ADVERTISEMENT
Complaint marked as Resolved Feb 4, 2019
Benefits received after 11 days finally

Complaint Status


[Jan 30, 2019] Airtel customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Airtel
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    44281
    Pending
    0
    Resolved
    19609
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View Full Information
    ADVERTISEMENT