[Resolved] Airtel — Recharge benefits not reflected | |||||
Good Evening, This is Siddardha using Airtel prepaid number. I recharged with Rs. 349 with Txnid :[protected]. I received an offer through airtel App that if I Recharge with RS. 349 I will get unlimited data 3G/4G (1GB/day) with that recharge, but I got only 1GB for 28 days. Please add remaining internet balance to my account. Please do the needful. Thanks & Regards Siddardha Kumar Was this information helpful? | |||||
May 18, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 09, 2017 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post, dated 09 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 17, 2017 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post dated 09 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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