[Resolved] Airtel — Recharge but no data changed the words

divakar22777

from Bengaluru, Karnataka

Address:	560027
Website:	airtel.com

My number [protected]
I got a message saying that recharge for 275 you will get 4gb 3g/4g data I have recharge also but when I call to customer care they are saying only for 4g handset it will support not for 3g handset then why did u send me the message and it is showing in my airtel app also and no where it is mentioned only for 4g handset so I want my data what ever you have promised or else pls take action on this making fool for customers. For reference pls check the screen shot what I got

Regards
Divakar

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Jul 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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