Airtel — recharge done but not reflecting

Address:Mumbai City, Maharashtra, 400069

I have recharged my phone with a 597 plan on the 24th of september 2019 still my account is not credited. My name is sahil shah my contact number is [protected]. I have recharged my phone on 24th sep 2019 of 597 still money is not credited in my account nor i have got any refund. I have got a reference number from my bank related to deductions authozide code is 643778. Please help.
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Airtel customer support has been notified about the posted complaint.
Sep 26, 2019
Updated by Upwards Finance
please refer the transaction screenshot

Complaint comments 

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Please refer the bank message still airtel is declining that they have not received the amount

Upwards Finance's [Complaint's author] reply, Sep 27, 2019
Pathetic service after sending banks message Airtel guys are like they have not received any payment you should only do recharge only through Airtel app only

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