[Resolved] Airtel — Recharge done from My Airtel App by Mistake

ArchitMehta

from Bholath, Punjab

Address:

Shimla, Himachal Pradesh, 171009

Dear Sir/Mam,
I am a new to Airtel Money Bank App so when I was browsing it and checking recharge value and offers I by mistake double clicked on recharge value of offer 549 and wallet payment which I was not going to do. From my Airtel Payment Bank the money which was sent by my son got spent on careless recharge.. It's been only an hour. So please do help me as soon as possible. It has only been an hour after I have done recharge. Value my money. I don't need it in bank but in the same My Airtel App or if I can do another recharge of total amount then it's ok too..Please help!

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May 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2017

Airtel Customer Care's response Dear Mr. Mehta,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Apr 12, 2017

Updated by ArchitMehta Thank you!