Airtel — recharge done twice but airtel executive way of resolve query is unacceptable

Address:Belgaum, Karnataka, 591312

Hi i am hanamant using airtel network past 6 years, now i am complaining about your poor services, i have done recharged twice on same day and same amount for 399. But after i came to know my account debited twice, i called to ur supervisor explain issue, he said that we will extend ur validity, but still i did not get extend validity. And today i called to ur supervisor but he gave different statement, that is only one time recharge done we can not able to extend validity. I got two recharge confirmation from airtel same day. If i recharged one time now i got two sms and in my account also debited twice. I have more documents about this and one more ur supervisor way of talking is unacceptable, it is going to loose so many customers. Airtel no.[protected]
Name. Hanamant. M

I[censored] r not taking care of this complete i will escalate to ur nodal officers p, i[censored] need details just call me i will give u details with documents, i hope it will resolve on. Priority basis. Thank u
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Airtel customer support has been notified about the posted complaint.
Apr 15, 2018
Updated by Hanamant Mahalingapur
Recharge done on[protected]:55AM, MRP:Rs399.00, GST 18% payable by Company/Distributor/Retailer:Rs60.86, TransID[protected].

Recharge done on[protected]:55AM, MRP:Rs399.00, GST 18% payable by Company/Distributor/Retailer:Rs60.86, TransID[protected].
Apr 15, 2018
Updated by Hanamant Mahalingapur
And find the offer details which I got two times
Unlimited all Local+STD calls(for non-commercial use), free outgoing in National Roaming, 100 SMS/day+1GB/day for 70days on all handsets.T&C.Balance, dial *121*51#EXTRA 1GB for 3 days on First time download of Airtel TV App, Click bit.ly/ATVFree. Dial *121*2# to Check Balance.

Unlimited all Local+STD calls(for non-commercial use), free outgoing in National Roaming, 100 SMS/day+1GB/day for 70days on all handsets.T&C.Balance, dial *121*51#EXTRA 1GB for 3 days on First time download of Airtel TV App, Click bit.ly/ATVFree. Dial *121*2# to Check Balance.
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