Airtel — recharge done twice , not getting any help

Address:

SO KAILASH, VILL PATHUHERA, Rewari, Haryana, 123501

I recharged my no. With 199inr to get 1.5GB/Day on 21-04-19 . and on 26-04-19 i again recharged my no. with the same Data plan getting extra 5GB as per offer. So now I'm only able to use 1.5 GB/Day . please help me! I also called Airtel customer care to know whats the matter, telling me that i can only use one data plan at a time.