[Resolved] Airtel — recharge done twice of 509

1 Review
 Isk446 on Dec 17, 2017
I recharged my mobile no with ₹509 and it didn't showed but amount was deducted. So i recharged again with 509 on the same number and i recieved the confirmation message of the first just before second recharge was done.in short done same recharge of 509 on same number twice. When i asked the customer care people and even gone to airtel store to either refund or to extend the validity they refused me to do so. As in reliance jio if anything like happens by chance they with continue the next recharge after the first one is over i. E double the validity of the pack. But there is no such facility given to me on airtel. So i either want refund of my second recharge or increase my validity.

My transaction i'ds
First recharge txn id 405903 at 12:57pm on sunday
Second recharge txn id[protected] at 1:06pm

recharge done twice of 509
Complaint marked as Resolved Dec 17, 2017

Complaint Status

[Dec 17, 2017] Airtel customer support has been notified about the posted complaint.
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    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
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    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - recharge done twice of 509