[Resolved] Airtel — Recharge failed but amount debited

[Resolved] Airtel — Recharge failed but amount debited

S Shakun Verma from Allahabad, Uttar Pradesh Jun 2, 2023

I have recharged my mobile number through Ibanking credit card app for Rs. 2999 on 23th may 2023 and received an SMS of succesfull transaction from ICICI bank. but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account. Was this information helpful? No (0) Yes (0)
Jun 2, 2023 Complaint marked as Resolved Recharged RS.2999 on mobile number ×××××41048 from ICICI Bank's mobile app on 23rd May, got the message of bank's recharge successful but recharge not done. I recharged again it was successful. When I complained about this in the bank, the reply came that both the transactions were successful. bank reply by mail - As per our record your credit card ending with XXX9008 your transaction has been settled on 2 times 1 2023-05-24 2023-05-23 CDNA TECHNOLOGIES PRIVATE LIMITED - DB 2999 2 2023-05-24 2023-05-23 CDNA TECHNOLOGIES PRIVATE LIMITED - DB 2999 We request you to kindly contact for your merchant help me Airtel customer support has been notified about the posted complaint.
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