Airtel — Recharge failure but no refund | |
I tried to recharge my Number [protected] for Rs.255 & Rs.451 through Airtel app.Money was debited but transaction has failed.I got a message to continue the failed transaction again through a link and I did it.This time I paid Rs.451 again and was a success but instead of 3GB, 3G data, I got only 2GB, 3G data.Also I did not get Rs.255 & 451 refunded.Do clarify me on this issue. Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. | |
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This is with reference to your post dated 15 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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