Airtel — Recharge fraud | |||
I recieved a call from airtel number +91 [protected] . A girl told me that i have won a prize in prime minister scheme and then she asked me to go to a nearby recharge shop and let her talk to the shopkeeper.The girl asked shopkeeper to recharge her mobile number with a sum of Rs 2000 and the shopkeeper did so. Sir, the shopkeeper asked his officers to retrieve the money and block the number but the Airtel employees told that the number is not registered with Airtel. Sir, we also searched this number on internet and it clearly indicated that the number is an Airtel number and its from UP . A similar incident has been reported a month ago in Gurdaspur where a call had been received from same number and a recharge of Rs 2000 has been looted . I request that the problem be solved must be and such number must be blocked .I am highly disappointed and disgusted by the company's response to my problem. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Ghai,
This is with reference to your post dated 08 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 08 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 8th September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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