[Resolved] Airtel — recharge has not been done as mentioned in the internet

Ganeshlal

from Hosur, Tamil Nadu

Address:	600041
Website:	www.airtel.in/prepaid-recharge

Dear sir,
I have recharged my airtel prepaid no [protected] through airtel online recharge service on 23-july 2017 for rs. 148 in which i have been opted for 2 gb internet and unlimited local calls for 28 days. I have been credited only with the internet package but when i make a call i have receiving a message saying that i don't have sufficient balance. The transaction id for the above recharge is[protected]. Request you to get either allow to calls for unlimited calls as mentioned in the net for 28 days with 2gb internet package or refund the amount.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sep 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 24 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd