Airtel — recharge money 200 in airtel no [protected] absent

Address:Nashik, Maharashtra, 422006

I need your immediate assistance why is my i phone not getting recharged i have airtel sim and have made a payment of 200/- yesterday top up through hdfc smart buy online. But have not still received it by the airtel, were as smart buy confirmation says airtel already has received the payment.. Can you help me on this...

Just 3-4 days my airtel sim got activated with this idea number. Since i port my number from idea to airtel... I never ever had any issues earlier with recharge for idea online.
My bank account the money has been debited

Please help asap
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Airtel customer support has been notified about the posted complaint.
Aug 11, 2017
Updated by Ajay shettigar
Recharge Confirmation Successful
Payment Summary
Congratulations, Your Recharge/Billpayment was successful.
Your Order ID is [protected]
SmartBuy Reference n.o:
[protected]
Date : 10-Aug-17
Recharge for +91 [protected]
Airtel, MAH
Rs. 200
Total
Discount
Total Paid:
Rs. 200
Rs. 0
Rs 200
© 2015
Complaint comments 

Comments

Why do i keep getting calls asking for my bank and debit card details so that the money could be refunded, instead of refunding why cant you just put the amount on my prepaid or is it a false alarm someone trying to take advantage of the situation ...can i not expect any genuine help instead .am very dissapointed.

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