Airtel — recharge not done but amount deducted from account

Airtel — recharge not done but amount deducted from account

A Aishumattu

I have recharged with a airtel recharge pack of rs.449 (Including unlimited talktime, 2gb data per day and 100 sms per day) for 56days validity on feb[protected]/02/2020). The transaction was completed and the amount was deducted from my account but the recharge to my number wasnt sucessfull. Mobile num - [protected] Please resolve this at the earliest. Was this information helpful? No (0) Yes (0)
Airtel customer support has been notified about the posted complaint. Feb 11, 2020 Updated by Aishumattu If not resolved within few hours, i am planning on changing my service provider.
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Comments

Anish Mirza

from Surat, Gujarat

I paid bill on 5th Feb through phonepe app. Yet it is not updated and I am getting messages of barring.

Attaching all the details.

This is ridiculous. Why to suffer like this?
Is it the fault of customer?

Anish Mirza's reply, Feb 10, 2020

And the most rubbish thing is I am getting reminders for payment and call barring.
Is it fair that you so such things with your regular customer.
Cause of this I paid again from my airtel app.

Now tell me where is my phonepe amount which I paid earlier.

soham_pal

Dear Sir,
Mistakenly i have recharged a wrong number doing my won prepaid recharge of 598 Rs. via google pay payment app. I want the amount reverse to my account.
kindly help me about this issue.

My No. is - [protected]

Wrong Number Is - [protected]